CAMH will improve client-centred quality care, enhance health and improve access to programs and services.
1. improve access to CAMH programs and services for clients and their families and facilitate integrated and culturally competent
care
2. meet the needs of diverse and higher-risk populations (e.g., Aboriginal people, recent immigrants, youth, homeless and
marginalized populations)
3. continue to provide quality specialized care for clients with serious and chronic illness
4. improve and measure clinical outcomes and ensure high standards of care in all programs and services
5. continue to enhance client safety through improved knowledge, research, practices and leadership
6. work with partners to address access to basic health care and key determinants of client health-housing, employment, income
and social support
7. enhance the focus on concurrent disorders both within CAMH and with external partners
8.enhance prevention and early intervention initiatives in multiple programs
9. broaden our health promotion efforts within clinical care and help clients gain more control over their own health
10. work with partners to increase public understanding of addiction and mental health issues (including addressing stigma
and discrimination)
11. offer a range of harm reduction approaches to treatment (including an abstinence-based approach, when appropriate)