Create a safe space for trauma survivors

CrossCurrents

 

In an article about the role of consumer-survivors in trauma-informed systems, Laura Prescott, founder of Sister Witness International, suggests how organizations can operationalize their commitment to client involvement through concrete steps. In addition to offering strategies for developing a strategic plan and hiring practices that involve trauma survivors, she offers these tips for creating accessible and welcoming environments in meetings that have not traditionally considered clients as key stakeholders.

• Plan enough time. Abusive histories along with experiences of social, economic and political devaluation can leave clients cautious, self-conscious and afraid of reprisal. Scheduling enough time for them to participate and reflecting back what they say conveys important and respectful messages about valuable contributions.
  
• Hold meetings in neutral places. Meetings scheduled in treatment centres or other institutional settings can trigger painful memories for trauma survivors. The presence of power, authority and threat of force will influence the extent of direct, honest dialogue. Don’t assume that treatment settings are safe, convenient places to meet with individuals still in treatment.
  
• Adapt physical spaces. Avoid blocking entries and exits, overcrowding and sitting behind women survivors. When setting up a room for a meeting, ask clients what seating arrangements they are most comfortable with.
  
  Source: “Defining the role of consumer-survivors in trauma-informed systems,” New Directions for Mental Health Services, no. 89, Spring 2001.

 

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