No More Risky Business: A Guide to Writing Bar Policies to Keep Customers Safe and Avoid Liability

Larry Grand

The No More Risky Business guide and companion website (www.nmrb.ca) is for bar managers, bar owners and other licensees who recognize the need to write or revise policies for their staff, and to write and post “house rules” for their customers. The website provides a “no pencil required” way to make writing, revising and printing your custom policies as straightforward as possible. Staff policies cover such issues as:

• avoiding serving customers to intoxication
• how and when ID is to be checked
• where and when alcohol can be consumed in the establishment
• under what circumstances people should be denied entry
• steps to take to prevent drinking and driving
• how to legally eject a customer from a bar.

Comprehensive in its scope, No More Risky Business aims to make bars safer while keeping licensees out of trouble with regulators, the police and injured parties intent on suing them. By keeping bars safer, we also make our communities safer.

While this user-friendly guide is designed to help people write good staff policies and house rules, it also provides information about their legal obligations under the Liquor Licence Act and other legislation. In addition, the guide provides an overview of key legal decisions that shape how Canadian courts expect licensees to act, and outlines situation they can find themselves in if a patron is injured or injures others.

• ISBN 978-0-88868-739-5 • 108 pages • spiral-bound (includes website access)
• $29.95 • published 2008 • product code PG134

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