Challenges & Choices: Finding Mental Health Services in Ontario
Who is the guide for?
This guide is for people looking for mental health services in Ontario. You could be looking for services for yourself, a
family member, partner or friend. Or you could be a health care provider who wants to help clients and families find out about
different services and how to use them.
How do I use the guide?
The range of services you are seeking will vary, depending on your situation. You could be trying to find a therapist to help
you deal with the challenges of a small or minor difficulty, or you could be coping with a severe and ongoing mental health
problem.
This guide is really about choices. It provides information about mental health services available in Ontario to help you
choose what's best for you. It also offers a brief description of some of the most common types of mental health problems.
And it gives tips that will help you find the services you need. It provides phone numbers and Web site addresses, so you
can research a specific problem or treatment in more detail. And it includes questions you can ask health care providers.
These questions can help you make sure that you're getting the kind of care you want.
If you are a health care provider, you may want to use Challenges & Choices as a reference book for clients. Feel free to
photocopy sections that you think might be helpful for your clients. The size and format of the book were especially designed
for this purpose. If you have a copy of the book in your waiting room, clients will be able to browse through the sections,
and let you know which parts they would like copied.
(Adapted from About the guide)
PDF of entire Challenges & Choices Booklet 604 k
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Publication Information
Acknowledgments
Note to service providers
About the guide
- Who is the guide for?
- How do I use the guide?
- A word about language
1 Introduction
- Knowledge is power
2 About mental health and mental health problems
- What is mental health?
- What contributes to mental health problems?
3 Getting an assessment
Where to go for an assessment
- Family doctors / general practitioners
- Community agencies
- Psychiatrists
- Emergency departments of hospitals
4 About therapy
Choosing a therapist
Interviewing the therapist
Types of therapists
- Family doctors / general practitioners
- Psychiatrists
- Psychologists
- Other health care professionals
- Non-licensed therapists
How much will therapy cost?
Types of therapy
- Brief vs. long-term therapy
- Most common approaches
- Individual vs. couple, family and group therapy
5 Services at different life stages
Services for children and youth
- Assessment and referrals
- Treatment and support
Services for older adults
- Assessment and referrals
- Treatment and support
6 Natural healing
Body work
Creative therapies
Nutrition and naturopathy
Spiritual healing
7 Medical services
Taking medication
Types of medication
- Side-effects
- Mixing medication with other substances
- Going off medication
- Questions to ask about medication
Electroconvulsive therapy
8 More intensive and specialized support
Assertive community treatment (ACT) teams
Intensive case management
Specialized outpatient services in psychiatric facilities
Forensic services
Home care
- Community care access centres
9 In an emergency or crisis
What is an emergency or crisis?
- Suicide
Types of crisis services
- Emergency departments of hospitals
- Mobile crisis units and services
- Distress and crisis lines
- Safe houses and shelters
- Food and shelter
10 Community supports
Consumer / survivor initiatives
Community mental health services
- Mental health agencies
- Clubhouses
- Drop-in centres
Self-help groups
Alcohol and other drug treatment
Community information centres
11 Getting well and staying well
Family and friends
Social and recreational activities
Work
- Types of work
- Reducing job stress
- Work supports
Learning and developing skills
- Accommodations
- Learning and skills programs
Drug benefits
Legal help
Housing
- Choosing the best housing
- Types of housing
Income benefits
- Types of benefits
- Tips on applying
12 Help for families
The effect on family members
Care for families
How you can help
- Support your family member to get help
- Take action
13 Understanding your rights
Ontario mental health laws
Being admitted to hospital
- Voluntary admission
- Involuntary admission
Consenting to or refusing treatment
- When you are capable of making decisions about your treatment
- When you are not capable of making decisions about your treatment
- When you are not able to manage your finances
Community treatment orders
Appendix A: 1-800 hotlines
Appendix B: Resources
Appendix C: Common legal forms
Glossary