Appendix A: 1-800 Hotlines

Challenges & Choices: Finding mental health services in Ontario

In a crisis, call 911. Other emergency numbers are listed at the front of the phone book.

Assaulted Women's Helpline, (416) 863-0511 in Toronto or toll-free at 1-866-863-0511 or TTY 1-866-863-7868, is an anonymous and confidential crisis line for abused and assaulted women in Ontario. They provide crisis counselling, emotional support, safety plans and referrals (eg. for shelters, rape crisis centres, housing, legal services), and interpretation services.

Kids Help Phone, 1-800-668-6868, is a bilingual national telephone counselling service for children and youth. Lines are open 24 hours a day.

Lesbian, Gay, Bi Youth Hotline, 1-800-268-9688, is a provincial hotline for gay, lesbian, bisexual, transexual, transgendered, two-spirited and unsure youth.

Parent Help Line, 1-888-603-9100, is a 24-hour telephone counselling and referral line providing parents with information and support related to parenting issues.

Victim Support Line, 1-888-579-2888, is an Ontario referral service that connects victims of crimes to community services. It is provided by the Attorney General's office.

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