Health Records

The Health Records department is responsible for maintaining the confidentiality, accuracy, integrity, and quality of client/patient information for CAMH.  These services include:

• coding, abstracting and submission of clinical discharge data on inpatients and emergency patients to CIHI;
• monitoring and improvement of data quality;
• monitoring and compliance with chart content, completion and documentation requirements;
• education of clinical staff on health records policies, records management, documentation;
• transcription services;
• chart assembly, filing, retrieval, tracking & delivery;
• maintenance of the forensic and legal status database;
• processing of review board applications for the Consent and Capacity Review Board
• processing of requests for client/patient information

Hours of operation: Monday to Friday 08:00 am to 11:00 pm for Chart requests and 08:00 am to 5:00 pm for all other services.

Locations:

• Queen St. site: West Wing, 1001 Queen St. West, Toronto
• Brentcliffe Rd. site: Basement, 175 Brentcliffe Rd., Toronto
• College St. site: Second floor, 250 College St., Toronto

Contact: Queen Street site, (416) 535-8501, ext. 2155 and 2156 for Chart requests, extension 2318 for Release of Information

Contact: College Street site, (416) 535-8501, ext. 6215 and 4068 for Chart requests and extension 6438 for Release of Information

Contact: Russell Street site records are now located at the College Street site, (416) 535-8501, ext. 6585 and 6519

Contact: Brentcliffe Road site, (416) 535-8501, ext. 7016 for Chart requests, extension 2318 for Release of Information

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